If a co-worker is often late for work, how should you resolve the conflict?

Prepare for the Nursing Assistant Certification (NAC) AMCA Exam. Use flashcards and multiple-choice questions with hints and explanations. Get ready for your success!

The most effective approach to resolving the conflict of a co-worker consistently arriving late for work involves open communication directly with the individual involved rather than discussing the matter publicly during a report. While discussing concerns at the end-of-shift report may seem like an avenue to address the issue, it does not promote a collaborative and constructive dialogue that is typically needed for effective conflict resolution.

Addressing the issue in a one-on-one setting allows you and your co-worker to focus on the problem without putting them on the spot in front of others. This private conversation can help establish an understanding of the reasons behind their tardiness and foster an environment where you can work together to find solutions. Communicating directly tends to be more respectful and can lead to a more positive outcome rather than airing grievances in a group setting where it may lead to defensiveness or embarrassment.

In this context, providing facts and specific behaviors, discussing solutions, or involving a supervisor might also be appropriate actions in other scenarios, but engaging in a discussion in front of others is typically less beneficial.

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